Last Updated: 1st January 2026
These Terms of Service ("Terms") form a legally binding agreement between Suitorly Pty Ltd (ABN 80 670 579 334) ("Suitorly", "we", "us", "our") and the individual who accesses or uses the Suitorly platform ("you", "your").
By creating an account, clicking "I Agree", purchasing a plan, or using Suitorly, you agree to these Terms.
1.1 By accessing or using Suitorly, you agree to these Terms and the documents referenced in Section 26 (together, the Agreement).
1.2 You must be at least 18 years old and have legal capacity to enter into this Agreement.
1.3 If you do not agree, you must not use Suitorly.
3.1 Suitorly is a career, coaching, training, and recruitment SaaS platform that may provide:
3.2 Suitorly provides educational, developmental, and preparatory services only.
3.3 Suitorly is not:
3.4 Use of Suitorly does not create an employment relationship, fiduciary duty, therapeutic relationship, or professional advisory relationship.
3.5 Certain features or Programs may be offered on a paid, subscription, time-limited, or usage-based basis, as disclosed at checkout or in plan-specific terms.
4.1 Suitorly grants you a personal, revocable, non-exclusive, non-transferable licence to use the platform for your own career development and job-search purposes.
4.2 You must not use Suitorly on behalf of an employer or organisation without prior written consent.
4.3 Features may be beta, experimental, or subject to change.
5.1 You are responsible for maintaining accurate account details and safeguarding login credentials.
5.2 Third-party login services (SSO) are governed by their own terms and availability. Suitorly is not liable for outages or changes to SSO providers.
6.1 Candidate profiles are hidden by default.
6.2 Discoverability is opt-in and can be toggled on or off at any time.
6.3 If you opt in and later apply, match, or accept an introduction, you authorise Suitorly to disclose your identified profile only to that specific employer.
6.4 You may block specific employers. Blocking depends on the accuracy of employer identifiers and may not be effective in all circumstances.
6.5 Suitorly uses commercially reasonable measures to honour blocks, but cannot guarantee complete prevention if identifiers are outdated or entities change structure.
7.1 AI Features are experimental, non-deterministic, and provided as general assistance only.
7.2 AI Content may contain errors, inconsistencies, or inappropriate outputs. You must review, verify, and validate all AI Content before use.
7.3 Suitorly is not liable for loss, damage, or employment outcomes arising from reliance on AI Content.
7.4 You must not use AI Features to generate unlawful, discriminatory, or defamatory content.
8.1 Career Tools support self-reflection and exploration only. They are not clinical, diagnostic, or validated instruments.
8.2 Results do not constitute professional advice, psychological assessment, or an evaluation of competence.
8.3 Do not rely on Career Tools for clinical, legal, or employment decisions.
9.1 Programs are educational resources and preparation tools, not vocational training, professional advice, or therapy.
9.2 Programs do not guarantee employment outcomes or career progression.
9.3 Participation in Programs does not create a professional services relationship or duty of care beyond the provision of program content.
9.4 If a Program includes live or scheduled sessions, you must comply with scheduling, rescheduling, and cancellation policies disclosed at enrolment.
10.1 Suitorly may display job opportunities from employers, third parties, or aggregators.
10.2 Suitorly does not verify the accuracy or legality of job listings and is not responsible for employer conduct or hiring decisions.
10.3 Matching algorithms use criteria you provide. Match quality depends on the completeness and accuracy of your input.
11.1 Some features, Programs, or subscriptions require payment. Pricing is disclosed at checkout.
11.2 Subscriptions automatically renew unless cancelled before the renewal date.
11.3 Refunds: Refunds for Programs or subscriptions are governed by plan-specific terms disclosed at purchase. Unless otherwise stated, fees are non-refundable.
11.4 Suitorly may offer promotional pricing, discounts, or trials at its discretion.
12.1 You retain ownership of Candidate Content, but you grant Suitorly a worldwide, non-exclusive, royalty-free licence to:
12.2 You must not submit content that infringes third-party rights or violates applicable law.
13.1 Suitorly may use de-identified, aggregated, or anonymised Candidate Content to train, improve, or develop AI models.
13.2 Training data is processed in accordance with the Privacy Policy and may be used to improve matching algorithms, coaching feedback, and other AI Features.
13.3 If you do not wish your content to be used for AI training, you may contact Suitorly to opt out, subject to technical and operational feasibility.
14.1 You may provide Status Updates through the platform (e.g., "I was offered this role", "I accepted this offer").
14.2 Status Updates may trigger automated workflows, including notifications to employers or fee invoicing.
14.3 You warrant that Status Updates are accurate and submitted in good faith.
14.4 Suitorly may use Status Updates to measure platform effectiveness, calculate success metrics, and support billing processes.
You must not:
16.1 Suitorly may link to or integrate with third-party sites, platforms, or services.
16.2 Suitorly does not endorse or assume responsibility for third-party content, availability, or practices. Use of third-party services is at your own risk.
17.1 Suitorly retains all rights to the platform, including software, design, content, branding, and AI models.
17.2 You may not reproduce, distribute, or create derivative works without written permission.
18.1 Collection, use, and disclosure of personal information are governed by the Privacy Policy.
18.2 You consent to the processing of Candidate Content as described in the Privacy Policy.
19.1 Suitorly is provided "as is" and "as available", without warranties of any kind.
19.2 Suitorly does not warrant that the platform will be error-free, secure, or uninterrupted.
19.3 AI Features, Career Tools, and Programs are experimental and not guaranteed to be accurate.
20.1 To the maximum extent permitted by law, Suitorly is not liable for any indirect, incidental, consequential, or special damages, including lost income, lost opportunities, or employment outcomes.
20.2 Suitorly's total liability under these Terms is limited to the fees you paid in the 12 months before the claim arose, or AUD $100, whichever is greater.
20.3 Nothing in these Terms excludes liability for fraud, gross negligence, or breaches that cannot be excluded under Australian Consumer Law.
You agree to indemnify and hold harmless Suitorly, its officers, employees, and contractors from any claims, losses, or expenses arising from your breach of these Terms, misuse of the platform, or violation of third-party rights.
22.1 Suitorly may suspend or terminate your account at any time for breach of these Terms, inactivity, or misuse.
22.2 You may close your account at any time via account settings.
22.3 Upon termination, access to paid features ceases. No refunds are provided unless required by law.
23.1 Suitorly may update these Terms at any time. Material changes will be notified via email or in-app notification.
23.2 Continued use after notification constitutes acceptance of the updated Terms.
24.1 These Terms are governed by the laws of New South Wales, Australia.
24.2 Disputes must first be escalated to Suitorly's support team for good-faith resolution.
24.3 If unresolved, disputes are subject to the exclusive jurisdiction of the courts of New South Wales.
25.1 Entire Agreement: These Terms constitute the entire agreement between you and Suitorly.
25.2 Severability: If any provision is invalid, the remainder remains enforceable.
25.3 No waiver: Failure to enforce a provision does not waive Suitorly's rights.
25.4 Assignment: Suitorly may assign these Terms. You may not assign without written consent.
For questions or concerns, contact:
Email: support@suitorly.com
Legal inquiries: legal@suitorly.com
Last Updated: January 2026
These Terms of Service ("Terms") form a legally binding agreement between Suitorly Pty Ltd (ABN 80 670 579 334) ("Suitorly", "we", "us", "our") and the organisation or individual accessing or using the Suitorly platform as an employer, hiring organisation, or authorised representative ("you", "your", "Employer").
By creating an account, clicking "I Agree", generating or posting a role, requesting an introduction, paying any fee, or otherwise using Suitorly, you agree to these Terms.
1.1 By accessing or using Suitorly, you agree to these Terms and the documents referenced in Section 25 (together, the Agreement).
1.2 You represent and warrant that you:
1.3 If you do not agree to these Terms, you must not use Suitorly.
3.1 Suitorly is a recruitment-technology SaaS platform that may provide:
3.2 Suitorly provides technology and facilitation services only.
3.3 Suitorly is not:
3.4 Use of Suitorly does not create an agency, fiduciary, partnership, joint venture, or employment relationship between you and Suitorly.
4.1 Suitorly grants you a revocable, non-exclusive, non-transferable licence to use the platform for lawful hiring and recruitment purposes.
4.2 Features may be beta, experimental, or subject to change.
5.1 You may use AI Features to generate or refine job descriptions and role criteria based on information you provide.
5.2 You remain solely responsible for:
5.3 Human-in-the-loop requirement. You warrant that you will not rely solely on AI Features for any employment decision and will ensure that a human decision-maker reviews all candidates before rejection or offer.
5.4 AI Content is provided for drafting, calibration, and assistance purposes only. AI Content does not determine, recommend, or make any employment decision, and must not be treated as determinative or decisive in any hiring outcome.
5.5 Suitorly is not liable for hiring decisions, employment outcomes, or claims arising from discrimination, bias, or unlawful job criteria.
6.1 Suitorly may present anonymised candidate profiles based on role criteria and matching logic.
6.2 Anonymised profiles do not contain identifying information until an Introduction is made.
6.3 Match quality depends on the accuracy and completeness of role criteria you provide.
7.1 An Introduction occurs when a candidate consents to disclose their identified profile to you for a specific role.
7.2 Candidate consent is role-specific, time-limited, and may be revoked by the candidate at any time.
7.3 You acknowledge that you access Candidate Content only with the candidate's explicit consent, under the terms set out in Section 8.
7.4 Suitorly is not responsible for candidate availability, suitability, qualifications, or interview attendance.
8.1 You are a data controller in respect of any Candidate Content you access via the platform.
8.2 You must:
8.3 Suitorly does not act as a data processor on behalf of Employers.
8.4 Employers who access personal information through the platform are contractually required under the Employer Terms of Service to handle such information confidentially, limit access to authorised roles, and use it solely for the relevant hiring process.
9.1 Suitorly may provide tools to facilitate interview scheduling between you and candidates.
9.2 You remain solely responsible for interview conduct, decisions, and compliance with applicable laws.
9.3 Suitorly is not liable for scheduling conflicts, no-shows, technical issues, or interview outcomes.
10.1 Introduction Fees are disclosed at checkout and are payable when an Introduction is made.
10.2 Introduction Fees are non-refundable, regardless of hiring outcome.
10.3 Payment may be required upfront or via invoice, as determined by plan type or payment terms agreed with Suitorly.
11.1 Hiring Fees are flat fees determined by the Base Salary Band selected at role creation and disclosed upfront.
11.2 The applicable Hiring Fee is fixed when the role is created and remains binding regardless of subsequent changes to salary or role details.
11.3 A Hiring Fee becomes payable when:
11.4 Hiring Fees are invoiced upon confirmation of acceptance and are payable within 14 days of the invoice date.
11.5 If any amount payable under these Terms is not paid when due, Suitorly may charge interest at 1.5% per month (or the maximum rate permitted by law) on overdue amounts, and you agree to reimburse Suitorly for all reasonable costs incurred in connection with recovery, including legal fees.
11.6 Hiring Fees are non-refundable.
12.1 A Hiring Fee is payable if a candidate introduced through Suitorly is hired or engaged by you or any Associated Entity within 12 months of Introduction.
12.2 "Hired or engaged" includes direct employment, contract engagement, secondment, or any arrangement in which the candidate performs work for you or an Associated Entity.
12.3 This clause applies even if the candidate is hired for a different role, at a different time, or via a different recruitment channel.
13.1 If a candidate you hire through Suitorly resigns or is terminated within 90 days of commencement, Suitorly will provide a replacement Introduction for the same role at no additional Hiring Fee.
13.2 To claim the guarantee, you must notify Suitorly in writing within 7 days of the candidate's departure.
13.3 The guarantee does not apply if:
13.4 The guarantee does not include a refund of the original Hiring Fee or Introduction Fee.
14.1 Candidates may provide Status Updates (e.g., "I accepted an offer") through the platform.
14.2 Status Updates may trigger automated invoicing for Hiring Fees.
14.3 You must notify Suitorly within 7 days if you believe a Status Update is inaccurate or a Hiring Fee has been incorrectly triggered.
14.4 If no objection is raised within 7 days, the Status Update is deemed accurate and the Hiring Fee remains payable.
15.1 You retain ownership of Employer Content, but you grant Suitorly a worldwide, non-exclusive, royalty-free licence to:
15.2 You must not submit content that infringes third-party rights or violates applicable law.
You must not:
17.1 Suitorly may link to or integrate with third-party sites, platforms, or services.
17.2 Suitorly does not endorse or assume responsibility for third-party content, availability, or practices. Use of third-party services is at your own risk.
18.1 Suitorly retains all rights to the platform, including software, design, content, branding, and AI models.
18.2 You may not reproduce, distribute, or create derivative works without written permission.
19.1 Collection, use, and disclosure of personal information are governed by the Privacy Policy.
19.2 You consent to the processing of Employer Content as described in the Privacy Policy.
20.1 Suitorly is provided "as is" and "as available", without warranties of any kind.
20.2 Suitorly does not warrant that the platform will be error-free, secure, or uninterrupted.
20.3 AI Features and matching logic are experimental and not guaranteed to be accurate.
20.4 Suitorly does not verify candidate qualifications, experience, or suitability and is not responsible for hiring outcomes.
21.1 To the maximum extent permitted by law, Suitorly is not liable for any indirect, incidental, consequential, or special damages, including lost revenue, lost opportunities, or hiring outcomes.
21.2 Suitorly's total liability under these Terms is limited to the fees you paid in the 12 months before the claim arose.
21.3 Nothing in these Terms excludes liability for fraud, gross negligence, or breaches that cannot be excluded under Australian Consumer Law.
You agree to indemnify and hold harmless Suitorly, its officers, employees, and contractors from any claims, losses, or expenses arising from your breach of these Terms, misuse of the platform, hiring decisions, employment law violations, or misuse of Candidate Content.
23.1 Suitorly may suspend or terminate your account at any time for breach of these Terms, inactivity, or misuse.
23.2 You may close your account at any time via account settings.
23.3 Upon termination, outstanding Hiring Fees or Introduction Fees remain payable. No refunds are provided unless required by law.
24.1 Suitorly may update these Terms at any time. Material changes will be notified via email or in-app notification.
24.2 Continued use after notification constitutes acceptance of the updated Terms.
25.1 These Terms are governed by the laws of New South Wales, Australia.
25.2 Disputes must first be escalated to Suitorly's support team for good-faith resolution.
25.3 If unresolved, disputes are subject to the exclusive jurisdiction of the courts of New South Wales.
26.1 Entire Agreement: These Terms constitute the entire agreement between you and Suitorly.
26.2 Severability: If any provision is invalid, the remainder remains enforceable.
26.3 No waiver: Failure to enforce a provision does not waive Suitorly's rights.
26.4 Assignment: Suitorly may assign these Terms. You may not assign without written consent.
For questions or concerns, contact:
Email: support@suitorly.com
Legal inquiries: legal@suitorly.com
Questions about these terms? Contact us at legal@suitorly.com